Privacy Policy

Privacy Policy

Effective from: November 17, 2025

1. Introduction

Vishal Electronics ("we", "us", "our") respects your privacy. This Privacy Policy describes how we collect, use, share and protect your personal information when you use our website or purchase products from us.

2. Information We Collect

  • Personal details: name, email address, phone number, shipping & billing address.
  • Order information: products purchased, invoice, transaction details.
  • Device & usage data: IP address, browser, device type, pages visited, analytics.
  • Payment data: payment instrument identifiers processed by our payment partners (we do not store full card details).

3. How We Use Your Information

  • To process and fulfil orders, issue invoices and coordinate deliveries.
  • To register warranties and coordinate service with brand service centres.
  • To respond to customer support requests and communicate order updates.
  • To improve our website, personalise content and send promotional offers (with your consent).

4. Sharing & Disclosure

  • We share necessary information with logistics partners and brand service centres to fulfil orders and process warranty claims.
  • We may share information with payment gateways for payment processing.
  • We do not sell personal data to third parties.

5. Cookies & Tracking

We use cookies and similar technologies to improve site functionality, analytics and personalised marketing. You can control cookies through your browser settings. Blocking some cookies may affect site functionality.

6. Data Security

We implement reasonable security measures to protect personal data. However, no online system is 100% secure. If you suspect misuse of your information, contact us immediately at info@vishalelectronics.com.

7. Data Retention

We retain personal data to fulfil orders, comply with legal obligations (including tax/GST records) and for legitimate business purposes. If you wish to request deletion or correction, contact us and we will evaluate the request under applicable law.

8. Your Rights

You may request access to, correction of, or deletion of personal information we hold about you. For requests, email info@vishalelectronics.com.

9. Third-party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices; please review their policies before providing personal information.

10. Children

We do not knowingly collect personal data from children under 18. If we learn we collected such information, we will take steps to delete it.

11. Changes to this Policy

We may update this Privacy Policy. We will post changes here with a new effective date.

12. Contact

For privacy questions or data requests contact: info@vishalelectronics.com or call 033 3544 7482.